TEMPO Work terms and conditions

These terms are an agreement between you and Layer Advisory Services LLC, together with Erica Layer individually (called "I," "me" or "Layer Advisory" in these terms). They apply when you buy TEMPO Work and use the course portal. Sections 9 to 15 limit my liability to you and describe risks you accept, so please read them carefully.

Last updated: 2 November 2026

1. What you're buying

By buying TEMPO Work ("the Course"), you are buying access to a self-paced online course on using Claude and Cowork well. The Course includes:

• 13 modules. Each lesson has a short video from me, one task to do on your own work and a check so you know when you're done
• A library of skills you can copy into your own Claude and adapt
• Your own private course portal at work.layeradvisory.com, where you sign in to watch the lessons, take notes and track your progress
• A way to send me questions from the portal when you're stuck

The Course is delivered online and has no live teaching. Each part of the Course has a release date. A part that isn't open yet shows when it opens, and once a part is open you can go through it in any order.

2. Price and payment

The price is $500 USD, paid once, in full, through Stripe. Stripe may show you the price in your own currency. Your place is confirmed once payment is received, and your welcome email arrives the next day.

3. How long you have access

You have six months of access from the day you first sign in to the portal. If you sign in before the Course opens on 1 December 2026, your six months start on 1 December 2026. Your end date is shown on your portal home page. When your access ends, the portal tells you the date it ended and no longer opens the lessons.

Your purchase is for one person. Please don't share your sign-in with anyone else.

4. Your 14-day right to cancel

You can cancel within 14 days of buying and I'll refund you in full. Email erica@layeradvisory.com to say you'd like to cancel. You don't need to give a reason. I'll refund you within 14 days, to the card you paid with.

The right to cancel ends when you first sign in to the course portal. At checkout, you ask for the Course to be available to you straight away, and you agree that you lose the right to cancel once you sign in. Your welcome email confirms this.

After you've signed in, or after 14 days, there are no refunds, whether or not you finish the Course. If you're not sure TEMPO Work is right for you, book a free 15-minute call with me before you buy.

5. How to reach me

Questions about the Course: use "Send this to Erica" on any lesson, or the Ask Erica page in the portal. I read questions every day.

Anything else (cancelling, billing, your data, trouble signing in, or a complaint): email erica@layeradvisory.com.

6. What you bring: your Claude plan and your own data

You need your own paid Claude plan that includes Cowork, at your own cost. Your use of Claude is governed by Anthropic's terms, which you are responsible for reading and following. Free plans, Copilot, ChatGPT and Gemini can't run what the Course teaches.

The Course shows you how to connect your own email, calendar and files to Claude. That connection is between you and Anthropic. None of that data passes through the portal or to me.

When you send me a question or a screenshot, don't include anything you aren't allowed to share, such as client or employer confidential information or someone else's personal or health data.

7. Your data and privacy

Who is responsible. Layer Advisory Services LLC is responsible for your personal data in TEMPO Work (the "controller" under data protection law). You can contact me about your data at erica@layeradvisory.com.

What I collect.

• Your name and the email address you give at checkout
• Your payment, handled by Stripe. I never see your card details
• When you joined, when you first signed in and when your access ends
• Which lessons you open and when, and which lessons you tick as done
• Your written answers in the lessons
• Your answers to the day-one setup check (your Claude plan, email type, Cowork access and connectors)
• Notes and questions you send me, with any screenshot you attach

Why I use it, and the legal basis.

• To give you the Course you bought: signing you in, showing your lessons, saving your progress, answers and questions. The legal basis is the contract between us
• To notice when someone may be stuck or hasn't started, so I can check in. This uses the lessons you open, when you were last active and the questions you send. The legal basis is my legitimate interest in helping you finish the Course, and you can object to it by emailing me
• To keep payment and tax records. The legal basis is my legal obligation to keep them

TEMPO Work doesn't add you to any marketing list. You'll only get my newsletter if you sign up to it yourself.

Who can see what. Your written answers are private to you. My view of the portal never shows them. I can see your name, email, access dates, when you were last active, your current lesson, the lessons you've done, your setup check, and the notes, questions and screenshots you send me. Screenshots are kept in a private store that only you and I can open. Other learners can't see anything of yours. One honest limit: as the owner of the database, I could technically read anything stored in it. The portal is built so my view never does, and I don't.

Who processes it for me. These services handle your data on my behalf:

• Supabase: the database and sign-in, on servers in the EU
• Lovable: the portal website
• Resend: the emails that carry your sign-in code
• Stripe: your payment
• Google: my business email, and the lesson videos, which play from Google Drive (Google's own privacy policy applies when you watch)
• Anthropic: I may use Claude to help me read and answer the questions you send me

Some of these are US companies. Where your data leaves the European Economic Area, the transfer is covered by the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

How long I keep it. I keep your course data (your answers, progress, questions and screenshots) for 12 months after your access ends, in case you come back to it, and then delete it. I keep payment records for as long as tax and accounting law requires, which can be up to 10 years. If you'd like your course data deleted sooner, ask me and I'll delete it.

Your rights. You can ask to see the data I hold about you, correct it, delete it, get a copy of it, or limit or object to how I use it. Email erica@layeradvisory.com and I'll reply within one month. You can also complain to your data protection authority. In Portugal, that's the Comissão Nacional de Proteção de Dados (CNPD).

No selling, no automated decisions. I don't sell your data or share it with anyone beyond the services listed above. The portal shows me a list of people who may need a check-in. That list only prompts me to get in touch. It never decides anything about you.

8. No results guarantee

The Course teaches you how to use Claude and Cowork well. Your results depend on your effort, your tools and your work. I make no guarantee of specific outcomes. Examples from other learners reflect their own experience and are not a promise of what you will achieve.

9. Assumption of risk and your responsibility

The Course teaches you to connect AI tools to your own accounts, files and systems, install skills and set up tasks that run on a schedule. You do this at your own risk and on your own judgment.

You are responsible for:

• What you choose to install, connect, set up or run
• What data, files, accounts or client information you give any AI tool or third-party service access to
• Checking anything an AI system produces before you rely on it or act on it
• Keeping your own backups and your own security practices
• Meeting every confidentiality, privacy, data protection, employment, licensing or professional obligation you owe to your employer, your clients, your regulator or anyone else

Lessons, prompts, skills, checklists and recommended tools are there to help you learn. They are not a certification, audit or assurance that any tool, setup or approach is safe, compliant or right for your situation. Any security guidance in the Course describes a general method for checking software. It is not a security audit of any tool.

You accept the risk that AI systems can produce inaccurate, incomplete, biased or made-up output, that automations can behave in ways you didn't intend, and that data shared with an AI tool may be kept, processed or exposed in ways you didn't expect.

10. Third-party tools and services

The Course teaches and works alongside tools run by other companies, including Anthropic, Google and others. I don't own, run, control or guarantee any of them. Their pricing, features, models, terms and data handling are theirs to change at any time, without notice to me or to you. I'm not responsible for any loss, cost, downtime, data exposure or price increase that comes from your use of a third-party tool. You are responsible for all fees and subscriptions you take on with them. These are not included in the Course price.

11. No professional advice

The Course is educational. Nothing in it is legal, financial, tax, accounting, medical, cybersecurity, data protection or regulatory advice, and taking it creates no advisory or professional duty of care between us. Talk to a qualified professional before acting on anything you learn in those areas.

12. Disclaimer of warranties

To the fullest extent the law allows, the Course, its materials and all recommended tools, prompts, skills and setups are provided "as is" and "as available," without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. I don't promise that the portal will always be available or error-free, that every material is current, or that anything you build will meet your needs.

13. Limitation of liability

To the fullest extent the law allows:

Cap. My total liability to you for all claims relating to the Course or these terms, on any legal theory, is limited to the amount you paid for the Course.

Excluded damages. I'm not liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, lost or corrupted data, business interruption, reputational harm, security incidents, regulatory fines, or claims brought against you by your employer, your clients or anyone else.

Who is protected. These limits apply to Layer Advisory Services LLC, to Erica Layer individually and to anyone who helps deliver the Course.

What isn't limited. Nothing in these terms limits or excludes liability that the law doesn't allow to be limited or excluded, such as liability for fraud, or for death or personal injury caused by negligence.

14. Indemnification

You agree to cover Layer Advisory Services LLC and Erica Layer for any claim brought by a third party, and the reasonable costs of dealing with it, to the extent it arises from your breach of these terms or your misuse of what you learn or build in the Course.

15. Time limit for claims

Any claim relating to the Course or these terms must be brought within one (1) year after it arises, or within the shortest period the law allows if that is longer.

16. Intellectual property

All Course content, including videos, lessons, prompts, skills, frameworks and templates, belongs to Layer Advisory Services LLC. You may use what you learn and build, including the skills you copy into your own Claude, for your own personal and professional work. You may not share your sign-in, redistribute, resell or publish Course materials, or use them to run a competing course, without my written permission.

17. Ending your access for misuse

If you share your sign-in, copy or redistribute Course materials, or misuse the portal or the question route, I may end your access without a refund.

18. Changes to the Course

I update lessons as the tools change, and I may make reasonable changes to the content, order, release dates, portal or recommended tools, including when a third-party tool changes or stops being available.

If events outside my reasonable control (such as illness, natural disaster, war, power or internet failure, or the failure or discontinuation of a platform the Course runs on) stop me from delivering the Course, I may pause it, or end it and refund the part you haven't had. That refund is your only remedy in those circumstances.

19. Governing law and disputes

These terms are governed by the laws of the State of Minnesota, United States, without regard to its conflict of laws rules, and disputes go to the state or federal courts in Minnesota. If you are buying as a consumer, you also keep any protection the law of the country where you live gives you, and you can bring a claim in the courts of that country.

Before filing any claim, please contact me at erica@layeradvisory.com and give us both at least 30 days to try to resolve it informally.

20. Severability and entire agreement

If any part of these terms is found unenforceable, it will be limited or removed only as far as needed, and the rest stays in force. These terms, together with the TEMPO Work page and your purchase confirmation, are the whole agreement between us about the Course. If I don't enforce a term, that doesn't waive it. You may not transfer these terms or your access to anyone else without my written consent.

21. Acceptance

By ticking the box at checkout and paying, you confirm that you have read and agree to these terms, including your request for the Course to be available straight away and the end of your right to cancel when you first sign in (section 4), the assumption of risk (section 9), the disclaimer of warranties (section 12) and the limitation of liability (section 13).

Questions: erica@layeradvisory.com